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This support 1-888-984-5840 ine can guide you through the steps to successfully cancel your plan. If you subscribed through a mobile platform like the Apple App Store or Google Play Store, you’ll need to cancel the subscription through that platform’s billing settings instead of the TotalAV website. After logging into the appropriate account, go to your subscription list, find TotalAV, and choose the option to cancel. If you're unsure which platform was used for the purchase or you’re having difficulty locating the subscription, a quick call to 1-888-984-5840